BART board's the Twitter train
Tuesday, August 12, 2008 at 7:08am 1 comment (by Science)
OK, that title is about as bad a joke as you could probably make when a rail agency does anything, but BART, the San Francisco Bay Area regional rail system, has started posting on Twitter. When I mentioned it to Nick, he joked, asking if they were just making posting that elevators are broken at Powell.
But BART's doing this right, answering questions like NASA has been doing with the Mars Phoenix Mission, customer service, a bit of self promotion, and not a single service advisory.
BART has been reaching out customers in new ways lately. With their recent web site redesign they added developer tools.
Science Friday, December 19, 2008 at 11:08am
Yeah - it's a cool idea. They also are publishing an xml data feed in their developer toolkit. I talked with one of the programmers over there and he seems super cool.
I threw together a little real-time Bart app (low text for cell phones mainly) - check it out: http://www.misuse.org/transit/bart/stations